Great properties and reliable service, custom-fit for you.

Everything you need in one-place.

Our tenant app OurProperty, takes all the admin out of renting.  Contact your agent instantly and see your current status all in one place.  Accessing your rental history is also a dream!

Urgent Repairs

Below is a list of urgent repairs, as per the Residential Tenancies Act:

To report urgent repairs:

During office hours
Please telephone our office immediately. We will not reimburse any maintenance accounts not previously authorised by this office.

After Hours
Please use the following contact numbers:
Plumber O2 Plumbing 0432 719 173
Electrician Red Electrical 0418 177 924
Locksmith Ace Locksmiths 9534 0586

In a situation where there is a breakdown in the electricity, gas, water or telephone services you must contact the emergency telephone numbers of the relevant supply company.

Please note: If you have arranged urgent repairs outside of office hours, you must notify our office as soon as possible. You will need to supply details of the repair works carried out, the costs involved and an appropriate tax invoice for payment.

If you find yourself locked out, during business hours, you can contact our office and arrange to pick up our spare key (if available). You will be required to leave a deposit of $50.00 until the key is returned to our office.

After Hours, you may call a locksmith at your own cost. If the locks are changed, you must supply us with a copy of the new keys as soon as possible.

Prospective Renters

A Guide to Renting Through Us

Application form

Tips for moving house

Renter Tools

Login to renter portal

Lodge maintenance request

Services connections leaflet